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Managing My Tenancy

Here you can find information about how to live safely and independently in your home and access support when you need it.

A smiling woman sitting in a wheelchair outside her home, holding a fluffy white dog on her lap and a large mug that reads 'Magnificent Mum.' She is wearing a white dress with green and black spots. Behind her is a white front door with a floral wreath and a garden with colorful potted flowers.

Pets

North Star is positive about residents keeping pets for the variety of benefits they can bring. If you are thinking about getting a pet, the first thing to do us let us know.
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Aids and Adaptations

Let us know if there are changes to your home that might help you live more independently.
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Ending My Tenancy

Everything you need to know if it's time to move on from your home with us.
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Tenancy Fraud

Tenancy fraud is when someone lives in a home they shouldn't be in. It is a big issue and it denies homes to families who need them.
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Anti-Social Behaviour

We want everyone to feel safe and comfortable in their home and we believe everyone has the right to enjoy their home without disruptions from others.
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Hate Crime

We do not stand for hate crime at North Star. Reporting hate crime is important, as it helps you get the support you may need and may also help prevent these incidents from happening to someone else.
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A row of terraced houses with light brick, black door and a lawn in front of the door.

External Areas

Find out which parts of the outside of your property you are responsible for and how to look after them.
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