Report a Repair

You can use the form below to report a repair for your home or for communal areas and facilities if the building you live in has them. If you need to report more than one repair, please fill in a separate form for each.

Your Details

Tenant Name (and Care Provider if applicable)*

Property Address*

Contact Number*

Email Address*

Repair Details

Is the repair urgent?*
For all emergencies and urgent repairs, please do not use this form. Instead, call 0300 0110011. Find out more about emergency repairs.

It is a routine repair and I understand that someone will visit my home within 30 working days

Repair Location*

Living Room

Bathroom

Kitchen

Hallway

Bedroom

Exterior

Other

Repair Details*

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Smell Gas?

If you smell gas at any time in your property, turn off the gas immediately and call the National Gas Emergency Service

0800 111 999

Out of Hours Emergencies

We continue to provide an emergency repairs service during the hours that our offices are closed.

03000 11 00 11 emergencyrepairs@orbisprotect.com

Prefer to call?

Our opening hours are 9.00am to 5.00pm Monday to Friday, excluding bank holidays and public holidays.

03000 11 00 11 customer.services@northstarhg.co.uk