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What We've Learned From Complaints - April Update

Learning from April's complaints

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Saving water at home

Tips to reduce bills and water waste

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North Star creating new communities in Middleton St George

Bungalows for affordable rent completed

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Shortlisted twice for the Northern Housing Awards 2026

Recognised for our culture and developments

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Two people sat next to other other at a table with laptops. The person closest to the camera is in focus and is smiling joyfully.

What We've Learned From Complaints - March Update

Findings from complaints received in March 2026

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A win for North Star at the North East Energy Efficiency Awards

We won Large Scale Project of the Year (>250k)

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North Star earns national customer service reaccreditation

Recognition highlights strong customer involvement

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What We've Learned From Complaints - February Update

Every month, we look closely at our complaints

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All Community News complaints Corporate customer service Development News Money & Wellbeing Support North Star News Partnerships repairs Your Voice
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